Services

Custom built PCs & Servers

PC Computers custom builds each and every one of our desktop PCs and Servers to suite the individual needs of the customer.  We use our many years of experience in the industry to source the most reliable and best components to ensure longevity of our systems.  We pride ourselves on only using trusted reliable brands such as Intel, Seagate and Samsung.  Even our cases are not your average thin plastic shell.  All cases are solidly built and use quality metals and plastics and most importantly come with reliable HEC Power Supplies.

At PC Computers we specialise in business Desktops and Servers.  Custom building our own desktops and servers gives us the ability to provide fast response to any hardware issues.  In most cases we can provide same day service for mission critical systems.

Laptop Sales & Support

PC Computers sell a large range of business and consumer home laptops. We are Toshiba and Sony authorised reseller as well as an Acer channel partner and HP corporate reseller. We can supply a laptop to suite your individual needs and help with any setup, configuration and installation. We can assess and repair damaged laptops. We also have direct contact with official repair agents for Toshiba and can therefore help customers get support with in warranty Toshiba laptops.

Insurance Services

PC Computers provides insurance report and replacement services.  Our experience over the last 25 years has helped us tailor our service to the specific needs of customers and over the past six years to insurance companies such as AAMI, APIA, IAG, Suncorp and many others. We have built up a reputation for quick turnaround times and attention to detail, resulting in many repeat customers and recommendations.

We always aim for a quick response to quotes and repairs. We have extensive dealings with the official repair agents and with the major manufacturers of IT components which enables us to decrease the response and turnaround time of claims.

We can provide full detailed analysis reports of damaged or faulty I.T. equipment including desktop and laptop computers. For damaged machines brought in for quote, we will identify model number of machine, serial number for age of machine, part number, and all hardware components as visually identifiable. The detailed specifications of the machine will be listed in a written report.  We test more than just power on and off and endeavour to test as many individual components as possible to give the best recommendation for repair or replacement.  We can also provide data recovery and software support to customers as well.

Repairs, Upgrades & Virus Removal

PC running slow?  Viruses or spyware infiltrating your Windows?  Or whether you just want to update that old computer, PC Computers can help give you the right advise and guide you to the best upgrade option for you.

We can help remove all major forms of spyware and viruses on any desktop or laptop computer.  We also endeavour to safeguard any user data by offering the ability to image the complete machine as backup before any repairs are undertaken.  This ensures that even in the event that windows is non-recoverable we can restore all user data to a fresh image or new hardware.

Business & Home Network Solutions

We also provide Remote Support which allows our service engineers to perform network administration tasks and one-to-one helpdesk support remotely from the our head office.